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Returns
All returns must be authorized by Boomcable.com within 14 days of the invoice date. Within fourteen (14) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective. After 14days, the manufacturer's warranty process must be followed.
Please Note: Due to restrictions placed upon us by the manufacturers, computers and parts are returnable in the first 14 days for repair only.
However, S&H cost is not refundable.
Boomcable.com offers the following shipping methods and all shipping takes 1 day processing time:
Shipping to Canada by Canada Post
Canada Post Regular Parcel - Economical ground service. plus 1 day processing time
Canada Post Expedited Parcel - Fast ground service for volume shippers. plus 1 day processing time
Canada Post Xpresspost - The smart alternative to rush. plus 1 days processing time.
Canada Post Priority Courier - Next day noon and next day. plus 1 days processing time.
Shipping to USA by Canada Post please follow the link below
http://www.canadapost.ca/business/prodserv/sp/us/default-e.asp
UPS Ground - Takes 1-5 Business Day depending on location plus 1 days processing time. For example, it takes 1-2 business days for BC and 4-5 business days for ON.
UPS 3 Day Select - Takes 3 Business Day plus 1 days processing time
APO/FPO Welcome! - Takes 2-4 weeks plus 1 days processing time
Warranty Information
You are entitled to the manufacturer's limited express warranty, if any, that accompanies the product. wildcable.com makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. Boomcable.com shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.
Errors and Omissions
Boomcable.com makes every effort to ensure the accuracy of the information published on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. boomcable.com makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.
If an error is made and a product is listed at an incorrect price, boomcable.com shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Boomcable.com shall immediately issue a credit in the amount of the incorrect price.
Note: We do not guarantee boomcable.com prices listed on other Web sites or price engines.
Boomcable.com Standard Terms of Sale
All sales are subject to the following terms and conditions:
1. Customer Acknowledgment.
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from boomcable.com.
The Customer agrees that any dispute with boomcable.com arising out of the Customer's purchase from boomcable.com shall be brought by the Customer exclusively in the province or federal courts situated in the province of British Columbia; and the Customer hereby agrees that such venue is appropriate and that boomcable.com agreement to sell and deliver products to the Customer is dependent on this provision.
2. Purchase Price.
(a) Prices are listed in boomcable.com's web site, and are subject to change without notice. Prices for certain governmental, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties.
(b) Payment is due before shipment, unless credit terms have been arranged in advance with boomcable.com's Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
(c) Boomcable.com sales and use taxes for sales made to residents of Canada. boomcable.com shall not be liable for handling or customs charges for shipments outside the Canada.
3. Shipping Terms.
Boomcable.com will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. Risk of loss is upon Customer once boomcable.com delivers the Product to the carrier. Delivery times are estimates only and boomcable.com shall not be liable for delays.
4. Vendor License Agreements.
Customer agrees to abide by all license provisions or end user agreement imposed by the manufacturer or publisher.
5. International.
Products sold by boomcable.com , including equipment and software, may be exported from the Canada only in accordance with the Export Administration Regulations. Diversion contrary to Canada law is prohibited. Customer warrants and represents that it is eligible to receive Products under Canada law and agrees to abide by any export or re-export restrictions imposed by the manufacturer or publisher.
6. LIMITED MANUFACTURER'S WARRANTY.
(a) boomcable.com warrants that it has good title to the hardware Products it sells, and that it has proper authority to license the software Products it distributes
(b) boomcable.com does not warrant the performance or integrity of any Product, but merely passes through to the Customer whatever end-user warranty the manufacturers or software publishers provide with their respective Products.
(c) YEAR 2005 DISCLAIMER. boomcable.com ENCOURAGES ITS SUPPLIERS TO MAKE THEIR PRODUCTS AND SERVICES YEAR 2005 COMPLIANT. HOWEVER, boomcable.com CANNOT AND DOES NOT REPRESENT OR WARRANT THAT ANY PRODUCT IT ADVERTISES OR SELLS IS FREE FROM DATE RELATED ERRORS RESULTING FROM THE TURN OF THE CENTURY (THE YEAR 2005). ANY INFORMATION PROVIDED ON PRODUCTS HAS BEEN FURNISHED BY THE MANUFACTURER AND IS PROVIDED TO END USERS "AS IS."
STATEMENTS MADE TO YOU IN THE COURSE OF ANY PRIOR, CURRENT, OR FUTURE SALE ARE SUBJECT TO THE YEAR 2005 INFORMATION AND READINESS DISCLOSURE ACT. IN THE CASE OF A DISPUTE, THIS ACT MAY REDUCE YOUR LEGAL RIGHTS REGARDING THE USE OF ANY SUCH STATEMENTS, UNLESS OTHERWISE SPECIFIED BY YOUR CONTRACT OR TARIFF.
(d) boomcable.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND USE FOR A PARTICULAR PURPOSE.
7. LIMITATION OF LIABILITY.
IN NO EVENT SHALL boomcable.com BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY IS STATED IN THE MANUFACTURER'S OR PUBLISHER'S END USER WARRANTY ACCOMPANYING THE PRODUCT. IN NO EVENT SHALL boomcable.com LIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT PURCHASED FROM boomcable.com. SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.
8. Returns.
Returns of Products are subject to boomcable.com current return policies, which are set forth on the web site, and shipping statement, subject to any additional or lesser return rights adopted by the manufacturer or publisher. These Terms of Sale represent the complete and final agreement between the Customer and boomcable.com for the matters set forth herein, and shall be supplemented only by the prices, quantity, and descriptions set forth in boomcable.com 's invoice for the relevant sale. Terms contained in Customers' purchase orders, offers to buy, terms and conditions, and the like shall have no effect.
9. General.
(a) These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of the Province of British Columbia.
(b) In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
(c) boomcable.com shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.
(d)These Terms of Sale may be modified from time to time by boomcable.com without notice, and are current as of the date of the web site. Please refer to the current web site.
BackOrder Policy
We are doing our best to ship your backordered or preordered product to you as soon as possible.
Normally it takes us about 1-2 weeks to deliver you the product. But, some items are unpredictable the date of delivery, so please call us at our phone number if you have any questions.
Customer Service number 1-604-304-5310 to request to cancel a backorder.
Return Policy (Warranties, Guarantees & Returns)
Returns
All returns must be authorized by boomcable.com within 14 days of the invoice date. Within fourteen (14) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective. After 14 days, the manufacturer's warranty process must be followed.
Please Note: Due to restrictions placed upon us by the manufacturers, computers and printers are returnable in the first 14 days for repair only.
Warranties
Most manufacturers offer a standard warranty against defects. Such warranties typically cover the product for at least 30 days from the date of invoice. To look up basic warranty information, find the product using one of our searches and click on the product name to bring up the product's information. Warranty information is listed under "Product Details" near the bottom of the page. If a product proves to be defective during the covered period, call Customer Service at 1-604-304-5310 and we will arrange to repair or replace your product according to the manufacturer's terms.
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